Association access
Members should first contact their association administrator for invitation codes, approval, roles, forms, and local policies. Association administrators control those decisions.
Learning Center and student access
Students should ask their parent or guardian for usernames, password resets, enrollment questions, and access changes. Guardians create and control student sign-ins from Student Access and can revoke them at any time. Guardians should contact their association about enrollment changes, and instructors should contact an association owner or administrator about course assignments or roster access. For course materials, due dates, submissions, feedback, or grades, contact the instructor assigned to that course. The Service Bench provides technical support but does not make course, enrollment, or grading decisions.
Technical support and safety
Email info@theservicebench.net and include the app name, device type, and a description of the issue. Do not email passwords, medical details, student submissions, grades, or other private student records. For inappropriate association messages, use Report or Block beside the message so association administrators can act.
Account deletion
Signed-in adult users can select Account and permanently delete their account, including associated Learning Center data, inside the app. Guardians can separately revoke a student sign-in from Student Access; revoking sign-in prevents access but does not by itself erase Learning Center records. If you cannot sign in, email support for identity-verification assistance.