Privacy Policy

Website service requests

The service-request form asks for your name, service address, email address, phone number, service type, and a description of the problem. Your request is emailed to the Air Giant service desk so the team can review the request and contact you about availability and scheduling.

The form does not enroll you in SMS messages. Please do not include payment details or other sensitive information. For questions about information submitted with a request, use the contact details below.

SMS communications

Air Giant - NY does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Contact

For questions about a service request or SMS communications, contact servicemanager@airgiant-ny.com or call (315) 758-4920.